Knowledge Management
Purpose of this Knowledge Management Training Course
Knowledge management is the process by which an enterprise gathers, organises, shares and analyses its knowledge in a way that is easily accessible to employees. This knowledge includes technical resources, frequently asked questions, training documents and people skills.
The Knowledge Management Training Course is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.
What is the minimum entry requirements?
- Communication at NQF Level 4.
- Mathematical Literacy at NQF Level 4.
- Computer Literacy at NQF Level 4.
Learning Approach
- Our workshops and on-site courses run over two or three days. Portfolios and final assessment are completed on the last day of the workshop.
- 2 Day Online training through Webinar Sessions over Zoom or our Groove Webinar Platform.
- Blended e-Learning: Learners set their own learning pace and complete the programme based on the time available. This can be done within a few hours, one to two weeks or even within two months.
How long does it take to complete the Knowledge Management Course?
- Workshop attendance: 2 Days, thereafter 6 weeks for submission of Portfolio of Evidence.
- Online Webinar Course: 2 Days
- Blended e-Learning option: 4 Weeks to complete self-study & 4 weeks to complete final assessment Phase.
Knowledge Management Course Outline
- Demonstrate knowledge and understanding of the concepts and components of knowledge management.
- Analyse a unit according the entity’s knowledge management policies and procedures.
- Develop a knowledge management implementation plan for a unit.
Services SETA (SAQA) Alignment
SAQA US Number: 252044
US Title: Apply the principles of knowledge management
NQF Level: Level 5
Credits: 6
Knowledge Management Course Articulation
Credits obtained after successful completion of this training course will contribute towards qualification 59201, National Certificate: Generic Management, NQF Level 5.
Delivery Method & Language
The programme is facilitated in English by a competent subject matter specialist/s, who utilises the following techniques to ensure that the session is practical and experiential: Lecture, Exercises, Discussion, Role Plays, Case Studies, PowerPoint Presentation, Videos, Simulations, and Learner Assessment. Study Methods include workshop training, blended online learning and in-house/on-site training.
Certification
- Upon successful completion, the learner will receive a Letter of Competence.
- Upon verified Competence, the learner will receive a Certificate of Competence from LEDISA Academy, as well as a Statement of Results issued by Services SETA.
Accreditation
LEDISA Academy (Pty) Ltd is accredited for this training course with the Services SETA. Accreditation Number 9703. Proof of Registration available on request.